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Overview

This Shipping Policy outlines the terms and conditions for shipping and delivery of products purchased through our website at https://www.bskceramics.com. By placing an order, you agree to comply with the terms and conditions set forth in this policy.

Processing Time

Order Confirmation: You will receive an order confirmation email once your order is placed.
Order Processing: Orders are typically processed within 1-3 business days from the date of order placement unless otherwise specified. Please keep in mind that the production process for custom design orders may take 2-3 weeks. You can contact us at any time regarding the production process of custom-designed products.

Shipping Time

The estimated delivery time is 3-7 business days, depending on your location. Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to track your package's progress.

Shipping Costs

Shipping costs are determined based on your selected shipping method and the destination of your order. During the checkout process, you will see the total shipping cost, including any applicable taxes and fees.

We offer free shipping in Europe, North America (the United States, Canada) and the Middle East for over $100.

International Shipping

We are delighted to serve customers worldwide. However, please be aware that international orders may be subject to customs fees, import taxes, or other charges imposed by the destination country. These additional fees are the responsibility of the recipient. To avoid any surprises, we recommend checking with your local customs office for more information on potential customs charges.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your shipment and estimate the expected delivery date.

Lost or Damaged Items

If your order is lost or arrives in a damaged condition, please contact us immediately. We will work with our shipping partners to resolve the issue and ensure you receive a satisfactory resolution.

Contact Us

If you have any questions or require further information regarding our shipping policy, please do not hesitate to contact us:

Email: ceramicsbsk@gmail.com

Whatsapp: +905330151087